Business Analyst

Workplace: Hanoi

Apply to: anh.vannguyen@cloud-ace.com

DESCRIPTION:

We are seeking a skilled and detail-oriented Business Analyst to join our team. The Business Analyst will be responsible for analyzing business processes, identifying areas for improvement, and developing strategies to enhance efficiency and productivity. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of business operations and IT systems (Know-how in the Aviation industry is preferred).

Dedicate time to generating new business, pitching clients, and running projects
Writing BRDs, FSDs
Liaising with internal team members, clients, and stakeholders
Coordinating UAT and supporting production implementation
Supporting PO, PM in prioritizing requirements by assessing and documenting their impact
Defining and finalizing business requirements and reporting them back to PO, PM, stakeholders
Contributing to a data-driven culture
Working onsite at client offices 2–3 days per week

REQUIREMENTS:

Love of data — you run SELECT COUNT(SHEEP) FROM BACKYARD during your sleep!
Strong analytical and functional skills
Good understanding of Aviation, Software, or Data domain
Knowledge of databases and data processing
2–3 years of proven Business Analyst experience in one of the above domains (nice to have)
Ability to translate high-level requirements into detailed documentation within the organization’s context
Ability to envision and design end-to-end business processes, with strong attention to detail
Ability to analyze how process design changes might impact people, processes, organizations, and technology
Skilled in gathering critical information from meetings with various stakeholders and producing useful documentation
Ability to work independently and be a self-starter
Demonstrated experience in leading the day-to-day work of a small team
Excellent communication skills (written and oral)
Teamwork spirit, detail-oriented mindset

Priority (Nice to Have):

Team management skills
IT product and public computing knowledge
Data-driven knowledge
Google Cloud Platform knowledge
Good command of English

C&B:

Professional working environment
Promotion once per year
Insurance based on Vietnam labor law
Yearly vacation
12 fully paid days off
Commission bonus
Company parties and team-building activities
13th-month salary
Salary range: Negotiable