About us: Cloud Ace Vietnam, a premier strategic partner of Google Cloud, delivers end-to-end cloud solutions, from consulting to system development and managed services. With a team of certified GCP experts and a strong presence across Asia, we empower businesses in banking, fintech, Web3, and beyond to achieve digital transformation. Join our innovative, collaborative team to grow your cloud career and make an impact!

Company website:https://cloud-ace.vn/en
Head Office: H3 Building, 1st Floor, 384 Hoang Dieu Street, Khanh Hoi Ward, HCMC

Representative Office: 2nd Floor, 25T2, Hoang Dao Thuy Street, Yen Hoa Ward, HanoI 

Apply to: anh.vannguyen@cloud-ace.com

Job Description 

We are seeking a skilled and detail-oriented Business Analyst to join our team. The Business Analyst will be responsible for analyzing business processes, identifying areas for improvement, and developing strategies to enhance efficiency and productivity. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of business operations and IT systems (Know-how in the Aviation industry is preferred).

Responsibility: 

• Dedicate time to generating new business, pitching clients, and running projects
• Writing BRDs, FSDs
• Liaising with internal team members, clients, and stakeholders
• Coordinating UAT and supporting production implementation
• Supporting PO, PM in prioritizing requirements by assessing and documenting their impact
• Defining and finalizing business requirements and reporting them back to PO, PM, stakeholders
• Contributing to a data-driven culture
• Onsite at client office (Thanh Xuan, Hanoi) 2–3 days/week for current project support. 

Requirement 

Must have 

• Experience: 2–3 years of proven Business Analyst experience. (Experience in Software, Banking, Finance, or Data domains is a plus; open to strong candidates with a willingness to learn new domains.)
• Education: Degree in Information Technology (MIS) or similar. Candidates with an Economics or Business degree must demonstrate a strong understanding of IT.
• Language: Good command of English (written and oral).
• Data Passion: A genuine love of data (e.g., you run SELECT COUNT(SHEEP) FROM BACKYARD during your sleep!).
• Core Skills: Strong analytical and functional skills, good knowledge of databases and data processing.
• Requirements Management: Ability to translate high-level requirements into detailed documentation and envision end-to-end business processes with strong attention to detail.
• Process Analysis: Ability to analyze how process design changes impact people, processes, organizations, and technology.
• Stakeholder Management: Skilled in gathering critical information from stakeholders and producing useful documentation.
• Leadership & Soft Skills: Ability to work independently, demonstrated experience in leading the day-to-day work of a small team, excellent communication skills, and a detail-oriented, teamwork spirit.

Nice to have 

• Team management skills.
• IT product and public cloud computing knowledge.
• Data-driven knowledge/mindset.
• Google Cloud Platform (GCP) knowledge.

Benefits

• Competitive salary
• 13th-month salary bonus based on company performance.
• Holiday and Tet bonuses.
• Annual health check-up.
• Laptop provided upon official employment.
• 12 paid leave days per year.
• Public holidays according to Vietnamese law.
• Clear career growth opportunities.
• Annual company trip and regular team-building events.