Business Analyst 

About Cloud Ace Vietnam

Cloud Ace Vietnam, a premier strategic partner of Google Cloud, delivers end-to-end cloud solutions, from consulting to system development and managed services. With a team of certified GCP experts and a strong presence across Asia, we empower businesses in banking, fintech, Web3, and beyond to achieve digital transformation. Join our innovative, collaborative team to grow your cloud career and make an impact!

Company website:https://cloud-ace.vn/en

Location:
Head Office: H3 Building, 1st Floor, 384 Hoang Dieu Street, Khanh Hoi Ward, HCMC

Representative Office: 2nd Floor, 25T2, Hoang Dao Thuy Street, Yen Hoa Ward, HanoI 

Apply to: anh.vannguyen@cloud-ace.com

DESCRIPTION:

We are seeking a skilled and detail-oriented Business Analyst to join our team. The Business Analyst will be responsible for analyzing business processes, identifying areas for improvement, and developing strategies to enhance efficiency and productivity. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of business operations and IT systems (Know-how in the Aviation industry is preferred).

• Dedicate time to generating new business, pitching clients, and running projects
• Writing BRDs, FSDs
• Liaising with internal team members, clients, and stakeholders
• Coordinating UAT and supporting production implementation
• Supporting PO, PM in prioritizing requirements by assessing and documenting their impact
• Defining and finalizing business requirements and reporting them back to PO, PM, stakeholders
• Contributing to a data-driven culture 
• Working onsite at client offices 2–3 days per week

REQUIREMENTS:

• Love of data — you run SELECT COUNT(SHEEP) FROM BACKYARD during your sleep!
• Strong analytical and functional skills
• Good understanding of Aviation, Software, or Data domain 
• Knowledge of databases and data processing
• 2–3 years of proven Business Analyst experience in one of the above domains (nice to have)
• Ability to translate high-level requirements into detailed documentation within the organization’s context
• Ability to envision and design end-to-end business processes, with strong attention to detail
• Ability to analyze how process design changes might impact people, processes, organizations, and technology
• Skilled in gathering critical information from meetings with various stakeholders and producing useful documentation
• Ability to work independently and be a self-starter
• Demonstrated experience in leading the day-to-day work of a small team
• Excellent communication skills (written and oral)
• Teamwork spirit, detail-oriented mindset

Priority (Nice to Have):

• Team management skills
• IT product and public computing knowledge
• Data-driven knowledge
• Google Cloud Platform knowledge
• Good command of English

Benefit:

• Professional working environment
• Promotion once per year
• Insurance based on Vietnam labor law
• Yearly vacation
• 12 fully paid days off
• Commission bonus
• Company parties and team-building activities
• 13th-month salary
• Salary range: Negotiable