Professional Growth: Thrive in an environment that promotes continuous learning and professional development, with access to a wealth of training and certification programs.
Attractive Compensation: Enjoy a competitive salary (negotiable) and a comprehensive benefits package designed to recognize and reward your contributions.
Cutting-Edge Technology: Work directly with Google Cloud and its extensive ecosystem, pushing the boundaries of what‘s possible in the cloud domain.
Knowledge Expansion: Take your expertise to new heights, delving into the latest trends and innovations in public cloud and digital transformation.
Description
Consult and define the customer‘s comprehensive system architecture, platform, products, and solutions on Google Cloud to ensure security and optimize costs.
Work closely with customers before deployment to design and architect for solutions.
Collaborate and share knowledge with other administrators and engineers through internal wiki articles and customer training.
Use tools from Google Cloud, Open Source, or self-developed to troubleshoot and provide solutions to customer problems.
Perform Root Cause Analysis reports.
Support customers with issues related to Google Cloud through Ticket System, Email, Chat, Phone, and Remote.
Requirement
Problem-solving skills and learning ability
One year of experience in building & maintaining Cloud infrastructure.
Have good experience working on the Linux operating system.
Have good knowledge and expertise when using Google Cloud or other Public Cloud, especially GCP‘s services in the fields such as computing, containers, databases, networking, storage, management, and security.
Experience in Kubernetes, Docker, GitHub, Jenkins.
Have the ability to deploy infrastructure with IaC tools (ex: Terraform).
Good skills in scripting with Bash/Python.
Experience in writing technical documents for colleagues and clients is a plus.
Customer support skills through Ticket Systems (Zendesk, HubSpot, Jira, Service Desk, Freshdesk, OsTicket, etc.)
